The travel site Skyplanner.co.in, mobile site and Smartphone App Platforms like iOS and Android are maintained by Skyplanner. By accessing or using this site or using any of its services, you are agreed on terms and conditions mentioned below, including any supplementary guidelines and future modifications.

Skyplanner may change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be applicable the moment they are posted on the site. You need to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.

While accessing, using, browsing or make booking through easymytrip.com, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation, Skyplanner and its subsidiaries (including Skyplanner.co.in) reserve all the rights for taking any legal actions against them.

Service Charge, Cancellation Charge, Reschedule charge are inclusive of GST

The price, which we offer on Skyplanner.co.in, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.

Our payment gateway is completely secure and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.

Modes of payment available at Skyplanner for online bookings are:

Credit/Debit Cards

Visa, Master, Amex, Maestro & RuPay

Net Banking

All Major Banks Supported

Wallet

MobKwik, PhonePe, AmazonPay & Others

UPI

GooglePay

In case of your use of this website, you agree that:

• You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use.
• You will use this site as per its Terms of Use.
• You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website
• You will provide accurate information about every official document and other important details like name and DOB to the site in case of planning trip with it.
• In case of any error or mistake in the process of information, you will be solely responsible for the same.
• All information provided by you to this site should be accurate, updated and complete,
• If you have an account on this site, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.
• Skyplanner reserves the right to deny access to its Website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.

• On transacting with this site, you will receive an e-mail/SMS from Skyplanner for the status of your transaction. The e-mail will be sent to the e-mail address/ Mobile No provided by you and Skyplanner is not responsible for the receipt of the supposed e-mail in your inbox. Be careful in providing right e-mail I’d.
• The customer acknowledges that the SMS sent by Skyplanner is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don’t receive any SMS for any reason, Skyplanner is not liable for the same.
• Skyplanner is not responsible to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.

The total price displayed on the site includes all applicable government taxes.

In case of increase in the fare in the issuance of the Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then Skyplanner reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to Skyplanner after the communication from Skyplanner to avoid any discomfort.

You are required to pay the entire amount prior to the confirmation of your booking.

To get any infant’s ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they re checking in, and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of infant is 24 months or above then you need to book a separate booking as a child.

To get any child ticket issued, the age of child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old

All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.

Company is not responsible for any delay or cancellation of flights from airline's end.

If ticket is cancelled directly from the airlines web site , office or call centre , customer needs to inform Skyplanner.co.in for the refund to be processed. Please note that Skyplanner.co.in do not get any alert from airlines directly.

Every booking made on Skyplanner is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.

Skyplanner.co.in levies negligible amount of 100 Rs. per passenger/per sector for domestic and 300 Rs. per passenger/per sector for international air tickets as cancellation service charges.

EMTC insurance fee is non refundable.

Convenience fees are non-refundable in all cases.

Some bookings may be non-refundable as per the specific airlines policy or supplier policy.

Some bookings cannot be cancelled partially as per the specific airlines policy.

Cancellations can be made online or offline through Mybooking section or by sending an email to Skyplanner

We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.

Amendment charges on Skyplanner.co.in are subject to change as per the policy of the airline, which varies due to flight timings and booking class.

To cancel the tickets within 24 Hrs of the journey, Skyplanner recommends customer to contact directly to the Airlines and after that, send the cancellation request on our website for refunds.

In case of no-show or unutilized bookings, the customers are required to make requests for any valid refunds, as per the defined policies, within 180 days from the travel date in case of air/ rail/ cab/ bus tickets and/or the date of check-in for hotel bookings. No refund would be payable for requests raised after the expiry of 180 days of travel date/ check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited.

For cancellation requests received, the refund shall be processed at the earliest once request is received. In case of direct cancellation through airlines, refunds shall be processed post deduction of airline charges along with our service charge. All refunds shall be processed subject to processing of refunds by the respective airline/service provider. Please note convenience fee charged at the time of booking is not refundable.

Skyplanner will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through mybooking section or email.

Refund against the cancellation of air tickets will be credited directly in customers wallet after receiving the refund amount from the Airlines & supplier.

Skyplanner will process refund within 72 only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.

Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions

Wallet amount once used for any transaction the remaining amount in the wallet cannot be transferred to your bank account. However, can be used for future booking with us.

Skyplanner shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent

The customers or clients or agents shall not hold the Skyplanner liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.

On the basis of assurity given by airlines/hotels/suppliers, Skyplanner may sometimes refund amount to the customer but Skyplanner reserves the right to recover the refunded amount on event of Airlines/hotels getting shut down/non-operational/bankrupt.

You acknowledge that Skyplanner is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise and other information provided on the site. We don’t assure that the service will be uninterrupted or error-free.

Skyplanner can make improvements and/or changes on its website at any point of time. Skyplanner and its third party suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.

Skyplanner.co.in, as being a reputed and responsible travel agency, provides you the best possible information about the airlines. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.

We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.

We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.

We are also not accountable for any human error that gone unnoticed by the clients and our staffs.

If any travel agent avails services from the company using credit from the company and fails to clear the credit in certain days, Skyplanner.co.in can take legal action against him. In such cases, they are charged some interest rates that can be decided by the company itself. Firm lawful steps can be taken, if any cheating is found by the travel agent.

Children below the age of 8 will not be accepted for carriage unless they are accompanied by a person of at least 18 years of age. Such child/children must be seated next to the accompanying adult. The accompanying adult is solely responsible for the well-being of the child/children traveling together with him/her. This also includes ensuring that seats are booked to ensure child/children and an accompanying adult are seated together.

All airlines recommend the pregnant ladies to consult a doctor before traveling at any point during their pregnancy. We request all pregnant ladies to read pregnancy rules of the respective airlines before planning their trip. Some important points that need to be followed are:

• Take a medical clearance from your healthcare provider or doctor not more than 7 days before your journey stating that you are fit to travel.
• You should avoid taking flights if your pregnancy is complicated and risky in nature.
• You should take your due date into consideration for return trip.
• If you are travelling on long-haul flights, identify if your body allows you to take a hectic flight journey as the seat-width may be uncomfortable in case of heavy pregnancy.

For detailed information about the same, please contact the airline you are travelling with.